Privacy Policy

77r7 is committed to protecting the privacy and personal information of all players on our platform. This Privacy Policy explains the types of data we collect when you use 77r7, the purposes for which that data is used, and the measures we take to keep your information safe and secure.

By accessing or using the 77r7 website, mobile platform, or any of our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services immediately. This policy applies to all users based in Bangladesh and internationally.

When you register for an account, make a deposit, place a bet, or contact our support team, 77r7 may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and government-issued identification documents for KYC verification purposes.
• Contact information: email address, phone number, and residential address (including city, district, and division within Bangladesh — for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other divisions).
• Financial information: transaction records, deposit and withdrawal amounts in BDT, and payment method identifiers (such as bKash, Nagad, or Rocket account references — we do not store full mobile banking PINs or passwords).
• Technical data: IP address, browser type and version, device type, operating system, session timestamps, and in-game activity logs.
• Communications data: any messages, support tickets, or feedback you send to 77r7 via email or live chat.

We collect only the minimum data necessary to deliver our services, comply with applicable legal obligations, and maintain a safe gaming environment for all players on the 77r7 platform.

The personal data we hold about you is used strictly for the following legitimate purposes:

• Account creation and management: setting up and maintaining your 77r7 player account, verifying your age (21+ only) and identity, and managing your account preferences.
• Payment processing: facilitating secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer services available to players in Bangladesh.
• Responsible gaming: monitoring gaming patterns to identify potential problem gambling behaviour and to enforce deposit limits, self-exclusion, or time-out features requested by you.
• Customer support: responding to your queries, resolving disputes, and processing account-related requests efficiently.
• Security and fraud prevention: detecting suspicious activity, preventing unauthorised access to accounts, and protecting the integrity of our platform and its users.
• Service improvement and personalisation: analysing aggregated usage data to improve our games, features, and overall user experience on the 77r7 platform.

77r7 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your information only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist in operating our platform (for example, payment processors, identity verification services, and game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) are given access only to the data they need to perform their specific function, and are contractually obligated to keep it confidential.
• Legal and regulatory compliance: where required by applicable law, court order, or government authority, 77r7 may be obligated to disclose certain user information. We will notify you of any such disclosure where legally permissible to do so.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 77r7's assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

In every case of data sharing, 77r7 takes all reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy.

77r7 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, maintain your logged-in session, and gather analytical data about how our platform is used. Cookies are small text files stored on your device by your browser. They allow us to recognise your device on return visits and provide a more consistent, personalised experience.

You may configure your browser settings to refuse or delete cookies at any time. However, please note that disabling certain cookies may affect the functionality of some features on 77r7, including login persistence and session management. We use only essential functional cookies and limited analytics cookies — we do not use advertising tracking cookies or cross-site tracking.

77r7 employs industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that restrict internal access to personal data on a strict need-to-know basis, secure and encrypted storage of sensitive account and payment information, and regular security assessments of our platform infrastructure.

While 77r7 takes all reasonable precautions to safeguard your data, no digital system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your personal information, we will notify affected users as promptly as practicable and take all necessary steps to mitigate any harm.

77r7 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Account transaction records and identity verification documents may be retained for a minimum of five (5) years following account closure to comply with anti-money laundering (AML) obligations. If you request deletion of your account and personal data, we will process your request within a reasonable timeframe, subject to our legal obligations to retain certain records. Anonymised and aggregated data that cannot be used to identify you may be retained indefinitely for statistical analysis and service improvement purposes.

As a user of 77r7, you have the following rights with respect to the personal data we hold about you:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: you may request the deletion of your personal data, subject to our legal obligations to retain certain records as described above.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while a dispute is being investigated.
• Right to object: you have the right to object to certain types of processing, including direct marketing communications.

To exercise any of these rights, please contact our support team using the email address provided in the Contact Us section below. We will respond to all valid requests within 30 days.

The 77r7 platform integrates third-party game content from licensed providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt. These providers operate under their own privacy policies and data practices, which are independent of this Privacy Policy. By playing games hosted by these providers on the 77r7 platform, you may be subject to their data collection practices as well.

77r7 is not responsible for the privacy practices or content of any third-party services integrated into our platform. We encourage you to review the privacy policies of any third-party providers whose services you use on or through 77r7.

77r7 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that a minor in your care has provided personal data to 77r7, please contact us immediately at [email protected] so we can investigate and act accordingly.

77r7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy, we will update the 'Last updated' date displayed at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the 77r7 platform.

Your continued use of the 77r7 platform after any changes to this Privacy Policy become effective constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77r7 handles your personal data, please do not hesitate to reach out to our support team. We are committed to addressing your privacy concerns promptly and transparently.

Email: [email protected]